Privacy policy
Privacy Policy
Last updated: 08/27/2026
This Privacy Policy describes how TrueSeazn ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from trueseazn.com (the "Site").
1. Information We Collect
Information you provide to us: When you place an order, create an account, subscribe to emails, or contact us, we collect information such as your name, email address, mailing address, phone number, and payment details.
Information collected automatically: When you browse the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view, what websites or search terms referred you, and how you interact with the Site.
Payment information: Payments are processed securely through Shopify Payments and/or our third-party payment processors. We do not store your full payment card details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Fulfill and manage your orders, including processing payments, shipping, and providing you with order updates
- Communicate with you, including responding to inquiries and sending marketing communications (only if you've opted in)
- Improve and optimize our Site (including through analytics and testing)
- Screen orders for potential risk or fraud
- Comply with applicable legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (including pixels from Meta/Facebook, Google, and TikTok, where applicable) to operate and improve our Site, understand how visitors use it, and deliver relevant advertising. These tools may collect information about your browsing behavior on and off our Site. You can control cookies through your browser settings, and where required by law, we will request your consent before placing non-essential cookies.
4. Sharing Your Personal Information
We share your personal information with service providers to help us provide our services, including:
- Shopify (our ecommerce platform)
- Payment processors (e.g., Shopify Payments, PayPal)
- Shipping and fulfillment providers
- Marketing and analytics platforms (e.g., Meta, Google, email marketing providers), where you have consented or where permitted by law
We do not sell your personal information for money. Depending on your location, sharing data with advertising partners for targeted advertising purposes may be considered a "sale" or "sharing" under certain laws (like the CCPA) — see your rights below.
5. Your Rights
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Opt out of the sale/sharing of your personal information or targeted advertising
- Withdraw consent to marketing communications at any time (via the unsubscribe link in our emails)
- Lodge a complaint with your local data protection authority (for EU/UK/EEA residents, under GDPR)
To exercise any of these rights, contact us at contact@trueseazn.com.
6. Data Retention
We retain your personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
7. International Visitors
We are based in the United States and ship worldwide. If you are visiting from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the U.S., where our servers and central database are located.
8. Children's Privacy
Our Site is not intended for children under 13 (or under 16 in the EEA/UK), and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page with a new "Last updated" date.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: contact@trueseazn.com